Push-to-talk satellite phones are an effective and reliable way to stay connected when your team is out in the field, but they often don’t work indoors. Unsurprisingly, this can create issues when it comes to communicating effectively with those stationed in the command center.
Fortunately, there’s a solution: in-building infrastructure.
In-Building Infrastructure Solutions for Public Safety Agencies
An emergency operations center (EOC) or office of emergency services (OES) serves a critical role in every phase of emergency management, from disaster relief coordination to directing recovery and clean-up. These typically include a variety of equipment that relies on terrestrial-based connectivity, such as monitors, PC workstations, video walls, and phones.
Using in-building infrastructure, both of these vital components—land-based equipment and satellite communications—can be brought together in one building, allowing for connectivity between those in the field and those in the command center.
One example of this is the work Remote Satellite Systems performed for the Southern Marin Fire Protection District and Marin County Rural Fire Departments. In order to bridge the communications gap between land and satellite, we provided the department with both a secure internet connection and push-to-talk satellite radio communications. We mounted MSAT satellite terminals on the station’s communication towers and the highest points on the roofs. This ensured they have a constant connection to the Skyterra 2 geosynchronous satellite – plus the ability to tie into the state OES talk group, SKYMARS, linking them to all the surrounding stations with the push of a button.
Remote Satellite also worked closely with the San Francisco Ambulance Deployment Facility (aka Station 49) during its build phase to create a plan that allowed for vital equipment to be integrated directly into the building.
If You Have a Communication Challenge, We Have a Solution
Regardless of your communication challenges, Remote Satellite Systems has effective, reliable solutions for state and local agencies. Our turnkey services include everything from new build consulting and sales to full, ongoing support for your equipment until it becomes obsolete.
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With over 25 years of expertise in planning, installing, and maintaining in-building infrastructure, you can feel assured that your EOC or OES will operate effectively and reliably in any disaster environment. For more information on how we can help you upgrade your existing infrastructure or plan a new build, contact Remote Satellite Systems at (888) 989-8199 or fill out our online form.
Many changes and advancements in technology have been made to public safety satellite communication systems in light of recent tragedies. In the past, public safety officials relied heavily on radio technology to transmit vital information over terrestrial systems regarding emergency situations and catastrophic events to help boost response times.
