Remote Satellite Systems offers a variety of BGAN airtime plans to meet the unique needs of our customers. Each plan can be further tailored to meet your specific requirements.
Flexible Voice and Data packages in 1, 3, 6, and 12 month subscriptions. Bundles include from 20 to 2000 estimated MB per month, and up to 300 estimated voice minutes per month.
Airtime vouchers which can also be used for Satellite Phone Services (SPS) and are available in several denominations with different validity periods to address international BGAN requirements. BGAN Prepaid can be used for Voice, Background IP, Data, and SMS.BGAN Prepaid service is available outside of U.S. only. Click here for Prepaid Airtime sheet.
- Threshold Settings to manage your telecom budget
- Static IP address
- Monthly details usage reports
Remote Satellite Systems has the ability to set usage thresholds for customers on IP data, Streaming data, and voice. Customers can monitor their usage online. We also offer a firewall where customers can authorize or block (web) traffic and applications via a user friendly online interface.
To request a current price sheet, please contact [email protected].
Free Equipment Configuration and Engineering support
Toll Free (888) 989-8199
Voice (707) 545-8199
BGAN PLAN DETAILS
There is no rollover of the allowances meaning you lose any unused allowance at the end of the contract period. Traffic on top of the included allowance will be charged at an out of bundle rate.
The allowance of the Airtime Bundles will be on a pro-rata basis from the date of activation (in the month of activation). Any portion of such an Allowance, whether or not it is pro-rated, that remains unused at the end of the payment period will be lost and therefore not available for use in the following period.
All BGAN services are included within these Plans.Please contact us for a complete price schedule.
SUBSCRIPTION FEE SCHEDULES
Subscriptions fees can be incurred on a monthly, quarterly, bi-annual (Mid-Level Plan only), or annual basis. Once the duration period has expired, the Package Plan will automatically end and the satphone will be suspended until the SIM user chooses to activate a new Package Plan. Fees are prorated based on the date of activation. Click here for Subscription Airtime sheet.
Voicemail check is calculated as outgoing call.
24/7 TECHNICAL SUPPORT
Our customers are our top priority.
During business hours 8am – 5pm PST call or email 707-545-8199, [email protected]
After hours call 800-514-7267 or +1-707-545-8199
The subscription fees have to be paid each month/year for at least the minimum contract duration period. The minimum contract term varies between 3 and 12 months. Once the duration period has expired, the Package Plan will automatically end and the satphone will be suspended until such time as a service order is received for that SIM to either move to another Plan, deactivate the SIM, or to deactivate/reactivate on a new Package Plan. Fees are prorated based on the date of activation.
All refunds must be arranged with the Remote Satellite Systems Sales Manager [email protected] in order to be processed. Unactivated prepaid Iridium SIM cards may be returned within 7 days of purchase, provided that they are still honored by the satellite service provider, and must be returned in original condition. Activated prepaid Iridium SIM cards cannot be returned and are not eligible for refund. Deactivation of an activated card stops service. Deactivated prepaid SIM cards are not eligible for any credit or refund for any unused minutes or validity.
For More Information, please see Terms and Conditions